FAQs

FREQUENTLY ASKED QUESTIONS

WHEN WILL MY ORDER SHIP?

Orders are sent out within 2-5 business days of being ordered. This process should never take longer, however we are always here to answer your questions at happymorningbrand@gmail.com. Your email will be responded to within 24 hours. Depending on your location you should have your product within a week of clicking order.

HOW DO YOUR CLOTHES FIT?

All of our products are made with 100% cotton so if washed improperly it can shrink up to 5%. We always recommend ordering 1 size up for an oversized look.

HOW SHOULD HAPPY MORNING CLOTHES BE WASHED?

Wash with like colors

Machine wash cold

Machine dry on low heat.

CAN I CHANGE MY ORDER ONCE IT’S PLACED?

Once an order is placed we cannot make any changes to sizes or items if the fulfillment process has begun. If you wish to cancel your entire order there is no guarantee we can fulfill your request. You must contact us as soon as possible and we will do our best to cancel your order before it ships.

AN ITEM/SIZE IS OUT OF STOCK, WHEN WILL IT BE AVAILABLE AGAIN?

Depending on the demand and production for each product, we may never stock a certain variant again. It's best to subscribe in order to be first in line for out of stick items.

WHERE IS MY ORDER/HOW CAN I TRACK MY ORDER?

When you place an order, we will send you an email with all the details including the name of the carrier, the ship date, and the tracking number. If you don't receive the email or have misplaced your tracking number, send us an email at happymorningbrand@gmail.com and we will be happy to resend it for you.

Please allow 2-5 business days for your order to be picked, packed, and shipped. This processing time is separate from the delivery time.

Note: It can take up to 24 hours for tracking numbers to update in the system. If tracking information is not available, please wait 24 business hours from the time the order was shipped.

DO YOU SHIP INTERNATIONALLY?

We pride ourselves in timely international orders to Canada, Australia, UAE and the United Kingdom. That being said, in the early stages of our business we are still working valiantly on lowering shipping rates. Do to high demand, we offer a flat $25 shipping rate (often underpricing what we have to pay for shipping) in order to allow people to support our future. More changes will be coming soon to help international shipping prices.

WHO ARE YOU?

This is getting personal, good thing we have a story page where you can read all about us. Who are you?